FAQs

Frequently Asked Questions

What can I expect?

Your first visit will be booked for up to 90 minutes with the physician. She will spend an additional 30 minutes documenting and researching your case. During your time together, you will review your entire physical and mental health history focusing on your whole health. Recommendations will be made which may include medications, supplements, diet modification, lifestyle adjustment, and mind-body modalities. Medications may currently be prescribed to Dara Wellness members who are residents of Louisiana, Mississippi, Alabama, New Jersey, Illinois, and Ohio or who travel to those areas for appointments with Dr. MacKenna.

Do you accept insurance?

Dara Wellness embraces the patient-physician relationship as central to care. Services are strictly self pay in an effort to preserve patient centered care which cannot be dictated by insurance carriers. You are welcome to request a “superbill” from Dr. MacKenna to self-submit to your insurance company to request reimbursement or application to your deductible. Amount reimbursed or applied to deductible varies depending on the insurance provider and plan.

How can I contact Dr. MacKenna?

Our patient portal is available to all Dara Wellness patients. New potential patients can contact us at info@darawellnessnola.com.

What if I have to cancel my appointment?

We ask that cancellations be made 48 hours or 2 business days (Monday-Friday) in advance to allow for other patients to utilize the time. Late cancellations and no shows will be charged the full cost of service.

What if I need a medication refill?

Medication refills will be provided during scheduled appointment times. If a refill is needed due to missed or rescheduled appointments, a $25 fee will be charged.

Do you prescribe controlled substances?

To prescribe controlled substances, physicians must hold special licensure from the Drug Enforcement Agency (DEA) for the state where their patient resides. Dr. MacKenna holds a DEA license from Louisiana only; therefore, she can only provide controlled medications to residents of Louisiana who can potentially be seen in person per federal mandate. Dr. MacKenna will consider the need to use medications on a case-by-case basis with engaged members of Dara Wellness only.

I need a letter or form completed from my doctor.

Letters and forms can be completed for established patients only. Letters may require a fee of up to $50, and multiple page forms will require a fee of up to $150 per hour for completion.